CAMPGROUND MANAGEMENT SOFTWARE FOR INDEPENDENT PARKS
Your bookings. Your guests. Your money.
Basecamp HQ runs your whole park — reservations, guest messages, pricing, seasonals — for one flat price. No commissions, ever.
RESERVATIONS & SITE MAP
The tape chart you trust, minus the fear.
Sites down the side, dates across the top, reservations as bars — the view you already know, running in your browser instead of one aging Windows machine. Underneath it, every booking claims its nights in one all-or-nothing transaction, so a double-booked holiday weekend isn't just unlikely. It's impossible.
- Grid, calendar, and interactive site-map views — all live, on any device
- Drag a reservation to move it; the grid checks availability as you drag
- Rig length, hookups, and pet rules matched automatically
AI FRONT DESK
Guests get answers. You get your evening back.
“Do you have a pull-through for a 38-footer over Labor Day?” Your AI Front Desk answers email and texts in your park's voice, using your actual rules and your live availability — and it can quote, hold, and book through the same system your front desk uses. Anything sensitive lands in your queue with a proposed reply you approve, edit, or take over.
- Answers email & SMS with your policies and real availability — never a guess
- Quotes, holds, and bookings go through the same double-booking-proof engine
- You approve anything touching money; every action is metered and logged
DYNAMIC PRICING ADVISOR
It suggests. You decide.
The advisor watches your seasons, weekends, and local events — the county fair, the race weekend — and suggests rate changes with the reasoning spelled out. Nothing changes until you click apply. Set a floor and a ceiling and it will never suggest past them. Booked stays are never repriced.
- Every suggestion shows the why and the projected impact
- One-click apply, one-click undo — with a log of who changed what
- See the revenue lift the advisor actually earned you
SEASONALS & METERED BILLING
Seasonal contracts without the shoebox.
Annual contracts drafted from your own terms and sent for signature after you review them. Renewal letters with the new rate, batch-sent and tracked. And electric billing that starts with a photo: snap the meter, the reading is extracted, you confirm it, and the invoice goes out.
- Contracts, renewals, and rate increases — drafted for you, approved by you
- Meter photo → reading → confirmed invoice, with full history
- Monthly payment schedules with reminders and delinquency flags
LEAVING CAMPGROUND MASTER?
Twenty years of data. Moved in minutes.
Upload your Campground Master export and the importer rebuilds your park — sites, guests, and every future reservation placed on the new grid. You get a verification report and nothing goes live until you approve it. Your history doesn't retire when the old computer does.
THE WHOLE PARK, ONE SYSTEM
Everything the front desk does, without the front desk doing it.
Booking on your own website
A park-branded booking widget that lives on your domain. Your guests never see a marketplace — and you never pay a commission.
Holds that clean up after themselves
Quote a family over the phone and hold the site. Online carts hold for 15 minutes. Expired holds release on their own.
Group bookings
Rallies and reunions: block adjacent sites, apply a group rate, run one master bill or let everyone pay their own.
Deposits & cancellation policies
First-night, percentage, or flat deposits. Cancellation rules that compute the refund and show it before you confirm.
Operations board
Checkout days automatically become cleaning and turnover tasks — on a big-button phone view your staff will actually use.
Voice work orders
“Site 42's water spigot is leaking” — say it, and it becomes a tracked task with the site, category, and priority filled in.
Ask your park anything
“What was occupancy last July?” Plain-English questions, answered from your live data with a number and a chart.
A monthly report you'll read
Occupancy, rates, revenue, and what the AI handled — written in plain English and delivered on the 1st.
Payments on your terms
Opt-in card processing with transparent pass-through pricing. Keep your own merchant account — or take no cards at all.
PRICING
We take $0 of your bookings.
One flat monthly price, sized by your park. Book a thousand nights or ten — your bill doesn't change.
Trailhead
Up to 25 sites
For small parks that want the phone to stop ringing.
- Reservation grid, calendar & site map
- Online booking on your own website
- Double-booking-impossible engine
- Guest records & booking history
- AI Front Desk — 300 messages/mo
- Campground Master importer
Park
Up to 100 sites
For parks in full swing — pricing, seasonals, and staff tasks.
- Everything in Trailhead
- Dynamic pricing advisor
- Seasonal contracts & renewals
- Meter-photo utility billing
- Operations board for your staff
- AI Front Desk — 1,500 actions/mo
Resort
100+ sites
For big parks and owners running more than one property.
- Everything in Park
- Multi-property management
- Higher AI Front Desk limits
- Metered utilities at scale
- API access
- Priority support
See a real park running on it — right now.
The demo opens a full park: tape chart, bookings, and the AI answering a guest. No card, no sales call, two clicks.